HEALTH AND SAFETY
Our foremost priority
We have quality assurance measures including working closely with physicians of individuals we support to ensure that they are in good health, we monitor their medical needs with a comprehensive electronic healthcare records management system.
We also consult with registered nurses from our affiliate home health care agency Aldrich Care Solutions who audits medication storage, administration procedures, and provide training to enhance efficiency throughout our program.
COMMUNITY INVOLVEMENT
A key approach
Individuals we support are offered opportunities and encouraged to participate in diverse community activities as much as they wish to in an effort to foster community connections leading to natural supports which creates a feeling of belonging and worth.
DIGNITY
A major consideration
Supported Individuals are encouraged to exercise control over their lives, and advocate for themselves. Our supported Individuals are involved in decision making processes that affect them, the selection of their homes and common area furniture where possible.
Individuals are also supported in the choosing of their bedroom decor, menu selection, and their house leisure and recreational activities. Each home facilitates house meetings where Individuals in the program are encouraged to voice their opinions.
COMMUNICATION
Regular updates
We believe in transparency through frequent and open communication with families and stakeholders. We provide opportunities for active family involvement through family support groups, stakeholder satisfaction surveys and team meetings. We respect the family’s involvement and value them as a team member in the support circle of the individual we support.
TECHNOLOGY
Enhanced efficiency
We have integrated the use of a comprehensive user-friendly web based electronic records management system throughout our programs, By this, we are able to do our job more efficiently, which allows us to focus our effort on the Individuals we support.
Our electronic system allows authorized family members, Support Coordinators and State officials to remotely review supported individual’s documentation and also enhances communication between the supported individual’s care team.
